Cancellation Policy

Clients can request cancellation through ZANTRAVEL support. The result depends on the confirmed offer, booking rules, package travel protections, supplier terms, and timing.

Unpaid enquiries and draft proposals can normally be closed without charge unless a written service arrangement states otherwise.

After payment or written confirmation, cancellation fees may apply. Partner deposits, ticketing, hotel holds, transfer services, and bespoke arrangements can change the recoverable amount. Advanced VIP modules are offered only when the service can be supported properly.

If a travel partner or operator cancels a confirmed service, ZANTRAVEL coordinates available alternatives, refunds, credit options, or other remedies according to the booking terms and law.

We strongly recommend appropriate travel insurance for medical events, disruption, cancellation risk, baggage, and high-value travel components.