01
Data Controller
ZANTRAVEL processes personal data for zantravel.ee, package requests, enquiries, bookings, account features, and client communications. Privacy requests can be sent to info@zantravel.eu. Registered company and contact details are provided in the website footer and booking documents.
02
Data We Collect
We may process contact details, traveller names, destination preferences, dates, budget range, passenger counts, required identity or travel-document details, payment status, support history, technical data, cookie preferences, saved packages, and account activity.
03
Purpose of Processing
Data is used to prepare offers, manage bookings, coordinate travel partners, provide support, secure payments, meet accounting and travel obligations, prevent misuse, improve the platform, personalize offers where lawful, and send marketing only where permitted.
04
Legal Bases
Processing may be based on contract preparation or performance, legal obligations, legitimate interests, consent, or protection of vital interests where relevant. Marketing and non-essential cookies require a separate choice where required by law.
05
Trusted Partners
Relevant data may be shared with hotels, airlines, tour operators, transfer providers, payment processors, CRM and email systems, support tools, analytics providers, authorities, and professional advisers when required to deliver the service or meet legal duties. ZANTRAVEL does not sell personal data.
06
Retention and Security
We keep data only as long as needed for service delivery, legal obligations, dispute handling, accounting, fraud prevention, and client relationship management. Access is limited to authorised systems and people.
07
Your Rights
You may request access, correction, deletion, restriction, portability, objection to certain processing, and withdrawal of consent. Some rights can be limited by accounting, travel, legal, fraud-prevention, or dispute obligations.